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Eric is the best service rep around. Thumbs up
Service representative was good and service was good, however the providing of service/status update on the vehicle (i.e what did the technicians find, when is the vehicle going to get completed, when can I pick up, etc.) needs improvement. There is no follow up call so the vehicle owner is the one that has to chase down the service advisor. My wife has a Jeep as well and we’ve noted same experience with Tuttle Click Irvine.
Nipsy was the best help! Normally I go to the irvine location but I stopped because of poor customer service. So i tried this location and had a very wonderful experience and I won’t be going anywhere else!
On Thursday morning June 25, 2020 I took my 2004 Jeep Grand Cherokee in to Tuttle-Click’s Tustin Chrysler Jeep Dodge Ram to get some maintenance work done. And my experience was excellent.The person that attended me and provided me with excellent customer service when I arrived is Nipsy. He is friendly, professional and communicates very well with his customers.
I have gone through the process of buying a car 3 times prior to this experience. I can say that this was without a doubt the easiest and most stress free it has ever been. Kevin took care of me, made sure I got the car I wanted, and got me the best price available. In these hard times, it is nice to know that there are still people who care about others more than themselves. I will definitely recommend this location to all my closest family and friends. They care about the buyer and want to make sure you get ...
Worked with Nipsy as my advisor. He's great
Thank you for making your way to Tuttle-Click's Tustin Chrysler Jeep Dodge Ram, your certified Chrysler, Dodge, Jeep, Ram dealer serving drivers throughout Tustin and the surrounding areas. At our dealership, you’ll find a solid selection of new Chrysler, Dodge, Jeep, Ram for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner.
Our commitment to our customers continues well beyond the date of purchase. We also have a professional team of Chrysler, Dodge, Jeep, Ram technicians on hand with the skills and equipment to handle all manner of maintenance and repairs, as well as a full stock of authentic parts. Make your way to Tuttle-Click's Tustin Chrysler Jeep Dodge Ram in Tustin today for quality vehicles, a friendly team, and professional service at every step of the way. And if you have any questions for us, you can always get in touch at 714215-9243.